Privacy Policy for AstroSpace

Last updated: 25 April 2026

AstroSpace respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the AstroSpace mobile application and related services.

1. App Name

AstroSpace is an astrology-based mobile application that provides horoscope guidance, Kundali/birth chart analysis, astrology reports, expert consultation, payment-based sessions, and related spiritual/astrological services.

2. Developer / Company Name

This application is developed and managed by the AstroSpace team.

3. Contact Email

For privacy-related questions, support, account deletion, or data deletion requests, you can contact us at:

4. What Data We Collect

AstroSpace may collect the following information from users:

Personal Information

We may collect:

• Name
• Email address
• Mobile number
• Gender, if provided
• Date of birth
• Time of birth
• Place of birth
• Profile details entered by the user

Astrology Information

To provide accurate astrology services, we may collect:

• Birth date
• Birth time
• Birth location
• Zodiac/Kundali-related information
• Questions asked for astrology guidance
• Compatibility/matchmaking details, if entered by the user

Expert Consultation Data

When users interact with astrology experts, we may collect:

• Chat/session details
• Call/session status
• Expert assignment information
• Session start and end time
• Consultation history
• Payment status for paid sessions

We do not use expert consultation data for unrelated purposes.

Payment Information

AstroSpace may collect payment-related information such as:

• Payment status
• Transaction ID
• Payment amount
• Payment date and time
• Subscription/session purchase details

We do not store full card numbers, UPI PINs, CVV, bank passwords, or sensitive banking credentials. Payments are processed through secure third-party payment providers such as Razorpay or other payment gateways.

Device and App Information

We may collect basic technical information such as:

• Device type
• App version
• Operating system version
• Crash logs
• Performance logs
• Firebase/notification token
• Usage activity inside the app

This helps us improve app performance, fix bugs, and send important notifications.

5. Why We Collect Data

We collect user data for the following purposes:

• To create and manage user accounts
• To generate Kundali, horoscope, astrology reports, and predictions
• To provide expert astrology consultations
• To manage free and paid sessions
• To process payments and maintain transaction records
• To send important app notifications
• To improve app quality and user experience
• To prevent misuse, fraud, or unauthorized access
• To provide customer support
• To comply with legal and regulatory requirements

6. Whether We Share Data

We do not sell your personal information.

We may share limited necessary data only with trusted third-party service providers required to operate the app, such as:

• Payment gateway providers for processing payments
• Firebase or notification services for app alerts
• Cloud/database services for secure storage
• Analytics or crash-reporting tools to improve app performance
• Astrology experts only when required to provide consultation services

We only share the information necessary to provide the requested service.

We may also disclose information if required by law, legal process, government request, fraud investigation, or to protect the rights and safety of AstroSpace, users, or others.

7. Payment Handling

Payments inside AstroSpace may be handled by third-party payment providers such as Razorpay or similar payment gateways.

AstroSpace does not directly store sensitive payment credentials such as card numbers, CVV, UPI PIN, banking passwords, or complete financial details.

Payment information such as transaction ID, payment status, amount, and purchase history may be stored for:

• Confirming successful payments
• Providing paid expert sessions
• Handling refunds or support requests
• Maintaining transaction records
• Preventing payment misuse or fraud

Users should also review the privacy policy of the payment gateway used during payment.

8. Expert Call and Chat Data

AstroSpace may provide expert consultation through chat, voice call, or session-based communication.

For expert sessions, we may store:

• User ID
• Expert ID
• Session request time
• Session start and end time
• Session duration
• Session status
• Payment status
• Chat or consultation-related details, where applicable

This information is used to manage consultations, assign experts, calculate session duration, handle paid extensions, improve service quality, and provide support.

AstroSpace does not publicly display private consultation data.

9. Account Deletion and Data Deletion Process

Users can request deletion of their account and personal data by contacting us at:

When requesting deletion, please include your registered mobile number or email address so we can identify your account.

After receiving a valid deletion request, we will process the request within a reasonable time.

Some information may be retained where required for:

• Legal compliance
• Payment records
• Fraud prevention
• Dispute resolution
• Security purposes

Once deletion is completed, users may lose access to their account, reports, consultation history, and purchased services connected to that account.

10. Security Practices

We take reasonable steps to protect user data from unauthorized access, misuse, loss, or disclosure.

Our security practices may include:

• Secure database storage
• Restricted access to user information
• Authentication-based account access
• Secure payment handling through trusted payment gateways
• Regular monitoring of app performance and errors
• Using trusted cloud and notification services

However, no online platform, mobile app, or internet-based service can guarantee 100% security. Users are responsible for keeping their login details safe and should not share OTPs, passwords, or payment credentials with anyone.

11. Children’s Privacy

AstroSpace is intended for general users interested in astrology services. We do not knowingly collect personal data from children without parental or guardian consent.

If you believe that a child has provided personal information without proper consent, please contact us and we will take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Users are encouraged to review this Privacy Policy periodically.

13. Contact Us

For privacy questions, account deletion, data deletion, or support, contact us at: